Wholesale Mobile Services works with your mobile provider to make billing and payments simple and secure.
Who We Are
We work with select Australian mobile providers to manage credit checks, reporting, and bill payments—ensuring a smooth, secure experience while keeping your relationship with your provider unchanged.
If you’ve seen Wholesale Mobile Services (WMS) on your invoice, bank statement, or credit report, you might be wondering why. The short answer is we’re here to help your mobile service provider with certain credit and payment processes, so everything runs without a hitch. Your plan, service, and support still come directly from your mobile service provider. We’re simply the behind-the-scenes team making sure it all works seamlessly.
What We Do
When you sign up for a mobile plan with certain select mobile network providers, or when you make payments on your account statements issued by your mobile provider, you may see Wholesale Mobile Services listed on your credit report and bank account statement. This is because we manage credit checks, reporting activities, and bill payment collections on behalf of your mobile provider. However, rest assured, this does not change your direct relationship with your mobile provider—your contract and services remain with them.
We operate as a trusted agent in partnership with these companies, ensuring full compliance with Australian consumer and privacy laws, including the Privacy Act 1988 (Cth).
Your Privacy Matters
Your privacy and financial information are our top priorities. All credit-related activities and bill payment collections are conducted securely and responsibly, in full accordance with the highest standards of Australian privacy law.
To view our Privacy Policy click here.
For any questions or concerns about Wholesale Mobile Services appearing on your credit report or regarding bill payment collection, please feel free to reach out to your mobile provider, who will be happy to assist.
Alternatively, you can contact us directly by emailing us at info@wholesalemobileservices.com.au